Popular Services

Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.

Do you have a need for standard desktop software to be installed/updated on your device?

Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.

Seeking assistance or inquiring about computer hardware or software?

Submit a request for main CWU.edu site web access, report bugs, and general site requests.

Do you want to request VPN access to the CWU Campus Network?

Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.

Need assistance with setting up an account, changing a password or requesting a new account?

Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.

Experiencing issues with your CWU workstation?

Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?

Do you need assistance or have a request regarding HR Systems such as Benefits, Payroll, Self Service/Manager Self Service, Time and Attendance or Training?

Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.

Do you have a visitor that will need access to CWU-Wildcats Wi-Fi or computer access?

Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?

If you would like to request a Windows laptop for long term checkout, please fill out this request. For Students only.

Academic Advisor support for the Inspire platform.

Seeking to have a network folder created and added? Need assistance mapping a network drive?

We want to hear from you. Please contact us with your concerns, praise and questions

Anything need replacing? Projector dim? Screen off-center?

Experiencing slow performance in your residence hall or connectivity issues over the Wi-Fi or wired ResNet network?

Experiencing issues or lost connectivity to CWU's Wi-Fi network?

Looking to have computing equipment removed from your department?

Seeking to have admin rights on your CWU workstation?