Canvas Help and Support for Faculty

• https://canvas.cwu.edu

Canvas Technical Support 24/7

• Canvas Toll Free Support Line:  (833) 209-6110
• Email Canvas Support:  support@instructure.com
• Finding Help Within Canvas
• Instructor Canvas Orientation 
• Search the Canvas Instructor Guide
• Canvas Mobile Guides - Phones and Tablets 

FYI -- Canvas Support for Students

• A La Carte Course Components - This is a Canvas export package (imscc file) that contains student help modules.  Download imscc file, using the 'select specific content' setting,  import only the modules you need. Here is the guide for importing an imscc file:  How do I import a Canvas export package?
• Canvas Support for Students 
  Be sure to distribute this information to students in your course(s).

Useful Document Links

• Browser Privacy Settings and Resolving Unsafe Scripts 
  Enable presentation of Canvas content in Chrome and Firefox.

• Start of the Quarter Procedures

• End of Quarter Procedures

• Set Up Canvas For A Student With An Incomplete

• Publishing Your Canvas Course 
  A Canvas course must be published before students can gain access.

• Locate the SIS ID For Your Canvas Course 
  This information is useful when requesting assistance and support.

• Exporting Blackboard Quizzes/Tests and Importing into Canvas 

• Import Questions into Respondus & Publish a Test to Canvas 

Videos

Duration is indicated in parentheses.

• Canvas Instructor Training 
  Part I (1:23:50) -- Part II (52:04) -- Part III (1:11:41)
   
• Canvas Interface Overview (3:56)
• Files - Add Course Content (3:09)
• Communication Overview (3:00)
• Assignments Overview (3:12)
• Assignment Creation (4:08)
• Discussion Creation (3:11)
• Quiz Creation - Settings (3:43)
• Quiz Creation - Questions (3:19)
• Course Expectations - Canvas Kaleidoscope (2:02)
• Announcements Overview (2:25)
• Pages - Creation and Management (3:00)
• Course Layout - Customization (3:04)
• Modules - Creation and Management (2:41)
• Grades Overview (2:52)
• SpeedGrader™ Overview (1:47)
• Group Creation and Management for Instructors (4:00)
• Courses - Creation and Management (5:11)
• Course Import Tool (6:18)
• Calendar Overview (4:09)
• Syllabus Overview (2:46)
• Chat Overview (1:58)
• People Overview (3:46)
• Course Analytics (6:06)
• Cross-Listing (3:03)
• Conferences Overview (5:09)
• Collaborations Overview (2:56)
• Course Settings (6:02)